DOLE optimistic on BPO resurgence in the next months

DOLE optimistic on BPO resurgence in the next months

The Department of Labor and Employment (DOLE) is optimistic that the country’s business process outsourcing (BPO) industry will thrive again. In a statement, the agency said that this optimism followed a meeting with IT-BPO industry leaders wherein they noted the sector keeps providing work opportunities amid the pandemic.

According to DOLE Secretary Silvestre Bello III, the COVID-19 pandemic will “force” Western countries to offshore more jobs in the country. He added that a good fraction of these jobs will go to the Philippines, especially in Clark, Cebu, and Metro Manila.

“We received information that some big companies have already given notice for their requirements, one of which needing at least 4,000 seats to be filled up before September,” said Bello.

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