News » Framework needed to boost PH’s e-Commerce industry

Framework needed to boost PH’s e-Commerce industry

The Philippines needs a regulatory framework to ensure the safety and security of online transactions and boost the e-Commerce industry, according to strategic advisory firm YCP Solidiance.

In a recent event, YCP Solidiance Philippines Country Manager Anna Rellama said that the consumers need to be reassured of the safety of their digital transactions.

Rellama added that this small e-commerce market in the country “means there’s a lot more room for e-Commerce and digital solutions that will be supporting that to actually grow.” 

During the height of the pandemic, there was a noticeable surge in activity digital marketplaces due to mobility restrictions. Retailers and companies have also shifted their business models to keep up with this change.

Meanwhile, the Department of Trade and Industry (DTI) released a draft of a Joint Administrative Order (JAO) aimed at enhancing consumer confidence in e-commerce transactions. It is open for comments until October 15.

The DTI is also seeking to increase the contribution of the e-commerce sector to P1.2 trillion (approximately US$23.6 billion) by 2022, which is equivalent to 5.% of the country’s Gross Domestic Product (GDP).

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.