Genpact brings 2,000 jobs to India’s Lucknow city with new site
LUCKNOW, INDIA — Global professional services firm Genpact has announced its expansion into Lucknow, Uttar Pradesh, with plans to create over 2,000 job opportunities by the end of 2025.
This move strengthens India’s position as a global innovation hub while marking a significant milestone in the company’s growth trajectory.
Strategic growth and leadership
The company’s expansion into Lucknow follows successful operations in other tier-2 and tier-3 cities, including Jaipur, Jodhpur, Madurai, and Warangal.
“Lucknow is a city with a rich heritage and a promising technological future,” said Vipin Gairola, Global Operating Officer of Genpact.
“By establishing a presence here, we aim to tap into the city’s exceptional talent pool and drive innovation across our global operations. Our commitment to leveraging advanced technologies and talent development will empower us to deliver exceptional value to clients worldwide.”
The expansion follows the appointment of Jinsook Han, an artificial intelligence veteran, as Genpact’s Chief Strategy and Corporate Development Officer.
Global footprint and services
Genpact operates in over 30 countries and has a workforce of more than 125,000 employees. The company reported annual revenue of $4.48 billion in 2023. It ranked #16 in the OA500 2024, an objective index of the world’s top 500 outsourcing companies.
The company specializes in:
- Digital operations services
- Data analytics and technology solutions
- AI implementation and consulting
- Business and industry transformation
The new Lucknow office is designed to be a collaborative hub for innovation, focusing on developing advanced technologies and AI solutions. This expansion follows the establishment of successful operations in other emerging Indian cities, where Genpact has demonstrated its ability to drive innovation and create sustainable impact.
Lucknow has previously attracted major IT players like TCS, establishing itself as an emerging technology hub with competitive advantages in operational costs and educational infrastructure.
