News » Global BPO market expected to grow by US$492.45 Bn by 2028

Global BPO market expected to grow by US$492.45 Bn by 2028

Global BPO market expected to grow by US$492.45 Bn by 2028

Global Business Process Outsourcing (BPO) is expected to grow by US$492.45 billion by 2028 at a CAGR of 10.1% over the forecast between the year 2022 to 2028 that led to the development of multiple outsourcing options from manual process to enterprise resource planning (ERP) outsourcing.

As the business prospers, the demand for efficient and effective business processes rises.

Last year, the global BPO was valued at US$251.1 billion.

The demand for business process outsourcing (BPO) has surged over the past decade. In 2021, a study by SkyQuest found that around 39% of global businesses are outsourcing some or all of their business processes.

Furthermore, Top ten global business process outsourcing markets hold more than 60% market share. To guarantee the acquisition of the best BPO services available, many companies turn to the top ten players.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.