Global Business Process Outsourcing (BPO) is expected to grow by US$492.45 billion by 2028 at a CAGR of 10.1% over the forecast between the year 2022 to 2028 that led to the development of multiple outsourcing options from manual process to enterprise resource planning (ERP) outsourcing.
As the business prospers, the demand for efficient and effective business processes rises.
Last year, the global BPO was valued at US$251.1 billion.
The demand for business process outsourcing (BPO) has surged over the past decade. In 2021, a study by SkyQuest found that around 39% of global businesses are outsourcing some or all of their business processes.
Furthermore, Top ten global business process outsourcing markets hold more than 60% market share. To guarantee the acquisition of the best BPO services available, many companies turn to the top ten players.