Business intelligence provider Globe Business is working with the country’s IT-BPO sector in advancing digital adoption to enhance work efficiencies and employee productivity. Globe Business said its solutions, including cloud, cybersecurity, connectivity and business application services, will aid in the BPO industry’s digital transformation. According to Peter Maquera, Globe Business senior vice president, Globe is supporting the BPO sector with the right technology, infrastructure and knowledge to become the best in their field. He added that Globe is urging its IT-BPO clients to go beyond their capabilities.
The country’s IT-BPO industry is currently seeing an average annual growth of 9% and accounts for about 13% of the market share in the global outsourcing market. The industry also posts an average annual job growth of 6% and is the Philippines’ second largest net foreign exchange earner, after remittances.