Iloilo could become a ‘next wave city’ for BPO

Iloilo City has all the elements that can make the city a top BPO location – worker supply, telecom infrastructure, and other factors necessary to sustain a local outsourcing industry. Already the city has moved a notch higher in the 2016 Tholons Top 100 Outsourcing destinations around the world, from 91st place in 2015 to 90th this year. In an editorial, Panay News urged the local government of Iloilo to step up its game in assisting the BPO industry to ensure that it remains a key economic growth driver for the city and the surrounding province. It added that Iloilo City should put in place the necessary infrastructure that would translate to more opportunities for people outside the nation’s capital region.