News » IT-BPO sector continues to invest heavily in manpower

IT-BPO sector continues to invest heavily in manpower

IT-BPO sector continues to invest heavily in manpower

IT and Business Process Association of the Philippines (IBPAP) executives said that the COVID-19 pandemic did not stop players in the Information Technology and Business Process Outsourcing (IT-BPO) industry to invest in their workforce, as a good part of companies’ investments are upskilling and reskilling of employees to accelerate digital transformation.

“Digital transformation, even before the pandemic, is one of the challenges we need to face as an industry. And therefore, investments have to be made in upskilling and reskilling our people in order to address the impact and disruption brought about by digital transformation,” said IBPAP chairman Lito Tayag said in a briefing.

He then added that as IT-BPOs’ clients have accelerated digitalization, the industry has to invest also in digital transformation.

IBPAP president Rey Untal added that based on numbers of the Philippine Economic Zone Authority (PEZA), investment pledges from the IT-BPO sector this year were higher than last year’s commitments.

Read more here. 

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.