KPO market to reach $157Bn by 2028
PUNE, INDIA — The Knowledge Process Outsourcing (KPO) industry is poised to achieve an astounding US$157 billion by 2028, with a compound annual growth rate of 20.75% between 2023 and 2028.
Market research firm Absolute Reports’ latest analysis identified key growth drivers across North America, Asia Pacific, Latin America, the Middle East, and Africa.
The report also accounted for global events over the past years — including the COVID-19 outbreak and the Russia-Ukraine war — which impacted supply chains and cost structures in the global market.
Industry giants like Infosys, McKinsey, Accenture, Tata Consultancy Services (TCS), Wipro, and Cognizant are expected to lead this market expansion.
Notably, the global KPO market reached US$50.7 billion between 2021 and 2022.
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