More enterprises globally are implementing artificial intelligence (AI) in some form, with the number growing by 270% over the past four years, according to a survey conducted by Gartner. The same survey also found that these organisations are struggling with acute talent shortages. Still, 37% of enterprises around the world have now deployed AI or will do so shortly to keep up with competition. The reasons for the big jump according to Chris Howard, research vice president at Gartner is that AI capabilities have matured significantly and thus enterprises are more willing to implement the technology. “We still remain far from general AI that can wholly take over complex tasks, but we have now entered the realm of AI-augmented work and decision science — what we call ‘augmented intelligence’,” said Howard. The findings were based on a survey of more than 3,000 CIO respondents in 89 countries across major industries. Howard said CIOs need to be more creative if they find it hard to hire AI talents. One way would be to invest more in training programs for employees with backgrounds in data management and statistics.
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