Prospexia offers U.S. firms 50% off Filipino VAs
MANILA, PHILIPPINES — Prospexia Outsourcing has launched a 50% discount on standard hourly rates for the first 12 months for United States businesses hiring on-site Filipino virtual assistants (VAs) and call center teams from its managed facility in Sorsogon City, Philippines, as the Philippine business process outsourcing (BPO) industry reaches a projected $42 billion in revenue and approximately two million professionals in 2026.
Prospexia, founded in 2012, provides customer service, sales development, appointment setting, and virtual assistance services from an on-site, supervised facility — a model the company positions against work-from-home freelance VA platforms that lack daily management and quality oversight.
On-site managed model covers insurance, real estate, healthcare, and eight other U.S. verticals
Prospexia’s facility-based model deploys agents inside a managed environment where quality assurance, real-time coaching, and direct management occur daily — giving U.S. clients visibility and accountability that freelance VA arrangements, where agents work independently from home, do not provide.
The company serves more than 10 verticals including insurance, real estate, healthcare, merchant cash advance, software-as-a-service (SaaS), legal services, marketing agencies, e-commerce, and home services, with a stated deployment capability of 48 hours from engagement.
The on-site differentiator is the operational premise behind the promotion: Prospexia is targeting U.S. businesses that have used unmanaged remote VA platforms and found them inadequate — and offering a supervised, facility-based Philippine alternative at half the first-year cost.
“The work from home VA model is a disaster for American business owners,” said Chris Diaz, CEO, Prospexia Outsourcing.
Company reports 10 million calls handled and 94.5% satisfaction since 2012 founding
Prospexia reports managing more than 10 million calls since its 2012 founding, serving 210-plus global partners with a 94.5% client satisfaction rate and no contract disputes on record — all figures self-reported in the company’s press release.
The 50% discount applies to standard hourly rates across the first 12 months, structured as an entry-point offer for U.S. businesses that have not previously used offshore call center or VA services from a managed facility.
Prospexia operates from Sorsogon City in the Bicol Region of the Philippines, outside the Metro Manila hubs that anchor most large Philippine BPO operations — a provincial location that typically carries lower operating costs and reduced competition for English-proficient graduates.
A provincial on-site BPO competing on managed accountability and discounted entry pricing occupies a specific market position: below the large BPO providers in scale, and above freelance VA platforms in structure — a middle tier the Philippine BPO market increasingly supports.
For U.S. small and mid-size businesses evaluating offshore staffing, the Prospexia offer is a discounted entry point into managed, on-site Filipino VA and call center services — differentiated from both freelance platforms and large BPO providers in management model and scale.
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