Qualfon lauded for neighborhood contact center approach
Business process outsourcing (BPO) firm Qualfon was commended by government and private sector officials for its neighborhood contact center approach. The neighborhood contact center strategy is an approach designed to put jobs in residential areas to save employees hours in commute time. Manila City vice mayor Honey Lacuna said Qualfon will have a great impact on the economic state of the city and to the country as a whole. Monchito Ibrahim, Deputy Executive Director of the Department of ICT’s eInnovation Group, and Call Center Association of the Philippines corporate secretary Jojo Uligan also lauded Qualfon‘s new approach. Uligan said the company has genuine concern for employees and their welfare. Ibrahim said this approach has not been done before.
Related news
- BPO contributes to ISO accreditation of Ilocos Norte · 25 Aug
- TaskUs joins 500 fastest growing firms in US · 24 Aug
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.
