Global customer service firm Sitel Group named Pamela Donato as its new vice president for human resources for the Philippines, and Australia and New Zealand.
Donato is an HR veteran and a BPO expert with over two decades of HR experience. The new Sitel HR VP has valuable experience in leading the HR and organizational development of top financial and business process outsourcing companies in the country.
Currently, she is an officer of the HR Council of the Contact Center Association of the Philippines.
“I look forward to being an empowering leader and working with the amazing teams at Sitel Philippines to further develop our end-to-end HR initiatives and implement strategies focused on employee engagement, training and development and inclusion and diversity,” said Donato.