SPi CRM opens call center in Idaho, US
SPi CRM, a customer service outsourcing company based in the Philippines, will open its second U.S. call center in Coeur d’Alene, Idaho, following on from its Madison, Wisconsin, call center that opened in 2013. Coeur d’Alene will be the company’s 12th location across the globe, according to a SPi CRM news release. “Coeur d’Alene is an ideal fit for our growth strategy,” SPi CRM President & CEO Maulik Parekh said in the release. “The local population has a wealth of talent.” SPi CRM expects to open in Coeur d’Alene in September and have 240 employees in place by the end of the year with expected growth to 500 employees in 2018, the release said. SPi CRM is a subsidiary of Japanese business process outsourcing company Relia Inc.
Related news
- The first Mr. & Ms. BPO search kicks off · 24 Aug
- Robinsons opens its first mall in Bicol with BPO space · 23 Aug
- Nearshoring eating into the Philippines outsourcing sector – Atento · 23 Aug
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.
