Tata Consultancy Services (TCS) has been named a Leader in Banking BPO Digital Capability Platform (DCP) Services in the Everest Group PEAK Matrix. The recognition cited the company’s RPA and cognitive solutions, and its broad-based coverage of solutions across the entire banking value chain.
K. Krithivasan, global head of banking, financial services and insurance at TCS, said the honor affirms TCS’s vision, differentiated capabilities in intelligent digital technologies and high market impact. Manu Agarwal, practice director, BFS business process services at Everest Group, said TCS offers a broad range of solutions for banks as they move to a digital-first model, making the top global IT services, consulting and business solutions firm a leader in DCP services in banking business operations.
TCS has created a holistic transformation framework to understand business needs and provide the right solutions to meet customer requirements, including its robotic process automation solution, cognitive extraction suite, TRAPEZE suite for digitization and automation, decision fabric solution and TCS Vitellus analytics tool.