News » Voxpro shutting down call center in Athens

Voxpro shutting down call center in Athens

Voxpro sign

Irish outsourcing firm Voxpro is reportedly shutting down its call center in Athens as part of its consolidation after it was acquired by Telus International. The shut down comes just a little over two years after the company launched it in what it called a new “center of excellence”, which was forecast to bring up to 500 new jobs to Athens. But recently, the company said it has decided to shut it down in response to lack of demand and provide the best possible service for its partners, including Telus. The company said it will work to offer a flexible transition for its people, with some of them staying onboard to continue to help grow Voxpro’s partners. The company’s labor force in Athens reached about 80 at one point, but was down to about 50 as of last week. Voxpro provides customer and technical support and operations solutions with locations in the US, Ireland, Romania and the Philippines.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.