Accenture Philippines is now focusing on training programs for its staff that will help make its workforce remain relevant despite the impact of artificial intelligence and automation. Ambe Tierro, senior managing director and technology lead for Accenture Philippines, told ANC’s The Boss program that the company is employing entry-level graduates, which Accenture then trains up under its robust program. Achieving a balance between automation and augmentation will help information technology business process outsourcing (IT-BPO) workers survive the digital shift, said Tierro. Accenture is in 23 locations in Metro Manila, Cebu and Ilocos and has 45,000 employees locally.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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