IBEX Holdings, the parent company of business process outsourcing (BPO) provider IBEX Global, plans to raise up to USD60m through an IPO on Nasdaq. The plan is to float four million shares at a price range between USD14m to USD16m. According to reports, the call center firm may use the proceeds to pay down its USD17m of net debt, and fund its expansion into new markets. IBEX operates call centers for some of the world’s largest telecoms, consumer electronics and financial services companies. It employs 3,900 full-time staff in 16 locations across the world, including the Philippines. The principal shareholder of the company is The Resource Group International Limited.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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