The Associated Labor Unions – Trade Union Congress of the Philippines (ALU-TUCP) has asked the government to require all business process outsourcing (BPO) companies in the Philippines to occupy their own offices. The labor group made the call following the mall fire in Davao City that killed 37 call center agents. The agents were working in a BPO firm situated on the upper floor of the mall. ALU-TUCP spokesperson Alan Tanjusay said call centers should have their own separate and independent buildings, designed for human beings working on24-hour work operations. ALU-TUCP is also demanding for a stricter implementation of DOLE’s regular labor inspection to avoid a similar workplace accident.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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