Canon Business Process Services (Canon) announced that it seeks to continue growing the capabilities and reach of its business processing centers with the addition of a 10,000-square-foot eastern regional facility in Scranton, Pennsylvania, in the US to aid clients in digital transformation. The Pennsylvania unit, together with the company’s western US and Philippines-based operations, expands the company’s national and global capabilities to better support client business needs. Canon’s processing centers support various important business functions such as invoice and claims processing, document imaging, and electronic discovery services for corporations and law firms. The focus is workflow and forms design, digitization of hard-copy documents, search-enabled images, historical or vital records preservation, indexing/coding, and transactional processing. The processing centers also use advanced technology and processes to meet industry standards. Joe Marciano, president and CEO of Canon Business Process Services, said companies are launching digital transformation initiatives in order to better concentrate on their core businesses while reducing costs and boosting operational efficiency.
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