Changing Landscape: No Cause for Worry

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According to the IT & Business Process Association of the Philippines (ITBPAP) Accelerate PH Roadmap 2022, 1.8 million workers are expected to be directly employed by the sector. The industry currently employs 1.15 Filipinos and this increase entails adding 130,000 new jobs every year.

Wilfredo Sa-a, Jr, the President of National ICT Confederation of the Philippines, believes the nation is on track to meeting its targets. Despite the threat of automation looming large, Sa-a says the country is fully prepared. All the 1.8 million employees will hold mid-to-high value jobs, he adds.

While current annual revenues stand at $22 billion, the figure is projected to snowball into $40 billion by 2022. This would also mean a 15% global share of the market for the Philippines. The country is already a top destination for BPO services.

U.S. President Donald Trump has promised to ban offshoring of American jobs within 100 days of his taking office. He assumed charge of the White House on January 20, 2017.

But Chicago-based Accenture, a global provider of managed business services, has gone ahead with ramping up its presence in the Philippines. It aims to add 1,000 non-voice workers in Cebu, including nurses and network support professionals.

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