Coefficients transitions from BPO to KPO service provider

Business process outsourcing (BPO) firm Coefficients has announced its transition from being a business process outsourcing (BPO) firm to a knowledge process outsourcing (KPO) service provider. The firm said its transition will help clients generate more revenue and provide them with more competitive advantage, aside from enhancing efficiency and reduce costs for their clients. As a KPO firm, Coefficients now provides various services, including business and market research, business consultancy, data analytics, and more. Founded in September 2011, Coefficients is currently headquartered in Lucena City, Quezon Province. It is also one of the province’s leading customer interaction and back-office services provider.