Healthcare BPO market to hit USD277bn by 2021

The global healthcare business process outsourcing (BPO) market is projected to reach USD276.79bn by 2021, growing at a compounded annual growth rate of 10.2%, according to a report released by Research and Markets. For this year, the healthcare BPO market is expected to hit USD170.47bn, with the US forecast to account for the largest share of the market. The US also ranks high as a preferred location in cases where location and skills are more important than cost savings. Among the destination regions, India and China are the most preferred locations to outsource various healthcare business processes.

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