News » Cognizant seen as taking a lead in the robotic process automation sector

Cognizant seen as taking a lead in the robotic process automation sector

Cognizant Seen as Taking a Lead in the Robotic Process Automation Sector

In its latest report, Forrester Research has designated Cognizant as one of the leaders in the Robotic Process Automation (RPA) services sector. Forrester – a Massachusetts-based research consultancy – announced its assessment after evaluating the automation capabilities of 13 service providers across 22 criteria, including current offering, strategy and market presence. This saw Cognizant, a New Jersey-headquartered technology services provider, achieving the highest overall ratings in the customer and business outcomes, partner ecosystem and commercial model criteria sectors.

The research also singled out Cognizant as a preeminent RPA turnaround specialist, while indicating that it distinguished itself from its peers in the systems integration sector through an organizational structure that had a unique focus on digital businesses. It also praised the company’s pod-based delivery model, which incorporates an agile and lean approach to bot development, as well as its willingness to engage in flexible commercial models in line with any customer’s particular requirements.

Commenting on Forrester’s findings, Ganesh Ayyar, Cognizant’s president for digital operations, said such recognition duly reflected the way the company was helping its clients cuts their costs while allowing them to enjoy all the business benefits accruing from properly-implemented RPA.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.