Conectys, the recognized leader in multilingual and multicultural outsourcing services, has opened its US-based call center in the Dallas-Fort Worth area of Texas. The move is expected to create at least 300 jobs and is set to open for operations within the next 60 days. Conectys’ Dallas sales office is led by Shanika Ofori, an experienced leader with an expertise in outsourcing, call center operations, project management and solution architecting. Conectys said its presence in the US will give its clients the benefit of true global business continuity and right shoring. It will also offer a cost effective top tier US solution to all existing clients. Conectys has facilities in the U.S., Belgium, Romania, Taiwan, Turkey, Poland, and the Philippines. They provide a global footprint and international scale to high-tech, retail, telecommunications, finance, travel, hospitality, gaming and entertainment companies.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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