American knowledge process outsourcing (KPO) firm ADP has has been named Global Leader and Star Performer in the 2015 Everest Group PEAK Matrix for HR Outsourcing Providers. The PEAK Matrix – Performance, Experience, Ability, and Knowledge – one of the three categories that Everest Group uses to classify service providers. The recognition is the second year in a row for ADP, which operates in over 100 countries including the Philippines. Everest Group said ADP earned the Star Performer designation due to its notable performance in the “deliver capability” category. ADP has been operating as a KPO firm in the Philippines since 2010. ADP (Philippines) Inc vice president & general manager Josep Maria Elias said the Philippine operations contributed to expanding the reach of ADP’s global expertise and technology innovations.
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