Everest Group names top 50 global BPS providers
Consulting and research firm Everest Group has recently released its ranking of the world’s top 50 business process services (BPS) providers. The list ranks the largest BPS service providers by revenue and reports on their growth and coverage across geography, domain and buyer size. Topping the 2016 list of BPS providers are these 10 leaders: Xerox, ADP, Accenture, Teleperformance, Capita, Convergys, Arvato Bertelsmann, Paychex, Aon Hewitt and IBM. According to Everest Group, the cumulative revenue of the providers in the BPS Top 50 list grew by 5% year-on-year, with North America service providers maintaining their dominance on the list.