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News » Future-Proofing the outsourcing industry

Future-Proofing the outsourcing industry

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The BPO industry remains to be one of the world’s most promising industry. While providing steady jobs to millions of Filipinos it also helps sustain our country’s economy. Having an estimated $24 billion in revenues by the end of the year.

Reports show that about a hundred firms are looking at outsourcing not only in Metro Manila, but also in Cebu, Davao and Iloilo.

Many decision makers are utilizing technology such as cloud computing, business analytics software, social media platforms and process automation software.to be able to cut costs.

With the increasing role of technology in the BPO sector, the role of the critical infrastructure becomes vital. Here are the main infrastructure challenges faced by the BPO industry in the Philippines and how to best approach them:

Challenge: Time to market

Approach:  Executives can consider moving away from per KW data center deployment and think about integrated data center infrastructures that combine all the essential elements of a data center.

Challenge: Critical infrastructure downtime

Approach: It is vital for BPO companies to have reliable, flexible and efficient backup power solutions in the event of sudden outages.

Challenge: Resiliency

Approach: Have a disaster recovery plan. It pays to always be prepared.

It is vital to have the right partner when addressing these challenges to be able to provide the correct solutions.

Read more here.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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