US-based revenue cycle management solutions provider GeBBS Healthcare Solutions has opened its second delivery center in the Philippines, with plans to employ 200 people before the end of this year. The second center, located in Manila, brings GeBBS total number of employees in the country to 5,000, whose focus is on the US healthcare revenue cycle management marketplace. The new center is expected to handle 10,000 calls a day and provide clients with more than 75% first-call resolution rates. Headquartered in Los Angeles, California, GeBBS’ solutions include Health Information Management (HIM), eligibility and verification, accounts receivable management, and patient access. Utilising registered nurses in Manila, GeBBS can provide clinical data improvement and utilization reviews from the new center. Milind Godbole, Managing Director of GeBBS Healthcare Solutions, said the company aims to provide clients with superior financial benefits and provide patients with a positive customer service experience,
Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)
The #1 outsourcing authority
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
About Derek Gallimore
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the mediaSee all media mentions
- Outsourcing industry “absolutely booming”
- Outsourcing industry recovery could be starting, survey indicates
- Doom or boom faces the IT-BPM industry (part 2)
- Bright future for outsourcing
- The Chinese Antidote to a Covid-battered Philippines
- The Philippine IT BPM Industry: Your Tool for Business Recovery and Continuity
- BPO industry in Philippines seen benefitting as firms abroad cut costs due to pandemic