iQor mulls expansion in Trinidad & Tobago

Florida-based business process outsourcing (BPO) firm iQor, which also operates contact centers in the Philippines, has announced plans to further expand in Trinidad and Tobago. The company, which currently employs about 600 in Trinidad and Tobago, said it plans to add 200 more people in the country before the end of the year. iQor currently services four clients from its two locations in Trinidad. These clients are Sprint and Metro PCS, Amazon.com, and 1-800-Flowers. iQor, one of the largest employers in the Philippines with more than 15,000 employees at seven locations, said Trinidad has the potential to service many jobs. The company opened its first call center in the Caribbean in 2015.

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