Although the Philippines continues to improve its information and communications technology infrastructure, there is still a need to bring the digital revolution to the grassroots level so that jobs can be generated in provincial areas. Frederick Amores, regional director of the Department of Information and Communications Technology-7, says that the agency is now working on doing that by training participants in a rural impact setup. According to Amores, the training program in ICT concepts that is used in the business process outsourcing (BPO) environment, is practically the same training needed, except that it takes place in the countryside. In Central Visayas, the initial locations being considered for the rural training programs are the town of Sogod in northern Cebu, and the city of Naga, south of Cebu City.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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