Philippine BPO players eye Japan, Europe market

The country’s business process outsourcing (BPO) sector is doubling its efforts to achieve its growth goals. Part of the efforts would be to expand its market to including neighboring countries in the region, particularly Japan, and Europe. US clients currently account for more than 70% of local IT-BPO’s revenues. However, Danilo Sebastian Reyes, chairman of the IT-Business Process Association of the Philippines, said the figure should go down by 2022 as the country lures more clients from other markets. The country’s booming IT-BPO is confident growth would still be at more than 9% a year until 2022.