Contact center services provider Qualfon has announced the appointment of Steve DiBari as vice president of Client Relations. He will be responsible for current client relationships, Qualfon said. With more than 10 years of experience in call center management in various roles, DiBari will work along with Brian Gonzales, director of Client Relations, to further boost Qualfon’s relationship with existing clients. He will report to Kristi Walsh, senior vice president of Client Relations. DiBari has been critical in cultivating relationships and building the embedded pipeline for his previous employers. Qualfon has more than 12,000 employees in outsourcing locations spanning the United States, the Philippines, Guyana, and Mexico.
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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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