Sitel, the BPO subsidiary of Sitel Group, one of the largest customer experience companies in the world, was honored with the Contact Centre Excellence Award for “Best People and Culture” at the recent Contact Centre Week 2018 (CCW2018) event in Sydney, Australia. In a statement, the company said the award distinguishes its commitment to its associates in Asia & Pacific. Contact Centre Week is an annual event gathering the best customer experience brands in APAC. Within the rapidly evolving customer experience industry, the event aims to provide a venue for customer experience thought leaders and professionals to discuss new innovations, present important case studies and highlight best practices and people processes to drive contact centers forward.
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