• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Sykes expands operations in Costa Rica

Sykes expands operations in Costa Rica

Global outsourcing giant Sykes is expanding its operations in Costa Rica, with plans to hire 900 new workers there. Sykes, which operates a number of contact centers in the Philippines, is hiring 900 new workers in Costa Rica for its customer service and sales department. The new Sykes employees will manage the company’s operations with customers across the Americas. There are currently 139 companies running shared services centers in Costa Rica, offering 75 types of services in 10 languages. Sykes joins four other foreign-owned companies that have recently announced expansion of their operations in Costa Rica. In 1997, Sykes pioneered the Philippine call center industry with only 17 employees, before reaching the 13,000-strong workforce it has today.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image