Contact Center World, the website for the global association for contact center and customer engagement best practices, has recently recognized Teleperformance Portugal as the “Best in Customer Service” for the Large (Outsource) category. The recognition was given during the Global Top Ranking Performers Conference and Awards in London. Teleperformance Portugal CEO Joao Cardoso said Contact Center World recognized the company’s customer-centric strategy, commitment to continuous improvement and innovation, and advanced practices for data privacy and security. Teleperformance in Portugal has 8,000 employees serving clients from 64 markets.
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