Teleperformance USA expands

Global multi-channel outsource service provider Teleperformance has announced the expansion of its US operations. The company, which has presence in 65 countries, including the Philippines, said it is expanding its Reno, Nevada facility with plans to hire at 200 employees, adding to its 25,000 workers in the US. Globally, Teleperformance has a workforce of 192,000 employees. The Reno expansion comes as clients recognize the area as a great place for growth, according to Teleperformance USA president, Miranda Collard. Teleperformance claims to be the largest outsourced customer experience provider in the world.