Teleperformance recognized in Greece
Global omnichannel customer experience management firm Teleperformance said its operations in Greece were recognized as Gold Winner in the Best Multilingual Contact Center category in the 2017 European Contact Centre & Customer Service Awards. Teleperformance Greece was recognized for its service excellence, employee satisfaction, continual innovation, and operations efficacy, the company said. Teleperformance operates three multilingual hubs in Athens, with 6,000 employees from 90 countries. Teleperformance operates 163,000 computerized workstations, with 217,000 employees across 340 contact centers in 74 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries