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News » Global KPO to grow 23% in four years – Technavio

Global KPO to grow 23% in four years – Technavio

Derek Gallimore

Posted on March 29, 2016 1 min read

The global knowledge process outsourcing (KPO) industry is forecast to grow 23% over the next four years as demand for specialized skill sets continue to rise, according to the latest report released by research firm Technavio. The majority of the demand for KPO services will come from regions like the Americas and Europe while the supply side will come from the Asia-Pacific region. The report added that high demand for KPO services will come from banking, financial services, insurance, healthcare and retail sectors. India accounted for over 60% of the global KPO market share last year, followed by China. The Philippines is also making advances in their share of the global KPO market.

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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