BPO firm C3 gets new owners
US-headquartered business process outsourcing firm C3 (CustomerContactChannels) has been acquired by Everstone Group and Sunrise BPO for a still undisclosed amount. The acquisition will be funded by Everstone Group’s Singapore based company Everise Services and Sunrise BPO. Everise plans to make C3 into a USD500 million+ revenue company in the next five years, from nearly USD200 million currently. Everise will acquire 100% of C3, the Florida-headquartered BPO firm with operations in the Philippines and Guatemala. It provides multi-lingual support to clients and has seven operating centres with nearly 8,000 employees. Everstone will be the largest financial investor and it will take the lead in C3’s India operational build-out to grow the company.