Business process outsourcing and contact center services provider IBEX Global Solutions has named Bruce Dawson, an experience leader and BPO industry professional, as its new head of sales and client relations’ teams. In a press statement, IBEX said Dawson will spearhead the IBEX Business Development and Client Services teams to interface with existing clients for the company. Dawson, who has over 21 years in the BPO industry leading sales and client service efforts for companies with a large global footprint, is expected to create an enormous amount of value for IBEX Global’s clients. Most recently, Dawson was the executive vice president and director for the USD2bn service provider Atento. He has experienced developing solutions across the Philippines, near shore and US markets.
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