Business process outsourcing (BPO) and knowledge process outsourcing (KPO) services provider DDC Outsourcing Solutions has named Ray Cooper as its new Client Relationship Director. Ray will manage the current CRM team and ensure that they have the required support and sense of direction needed to maintain the standard of customer care required at DDC OS. Cooper has held senior positions within the EDM Group, Iron Mountain and Elision. DDC OS is part of the DDC Group, an international BPO services business covering an extensive geographic spread. With a strong presence in the USA, Western and Central Europe, and the Philippines.
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