iQor to employ 6,500 in Clark

Global customer interaction and product support solutions iQor is employing more than 6,500 people in the Clark region, especially with the opening of its new facility at the SM Clark Mall in Pampanga. The opening of its SM Clark Mall facility consolidates several iQor facilities at the Clark Economic Zone, creating hundreds of seats for new employees. iQor currently wants more than 750 call center agents, supervisors, and managers for its new SM Clark Mall call center. iQor provides services to customers in 18 countries, employing more than 35,000 people. iQor SVP for Operations in the Philippines Saurabh Bhaskar said customer satisfaction scores and performance have enabled its most recent expansion in the country.