Zendesk opens new Manila office

American customer service software firm Zendesk Inc has recently launched a new office in Taguig City, providing job opportunities for over 200 people. Zendesk CEO Mikkel Svane said the company is banking on the Asia-Pacific region’s talent pool that he describes as huge. Svane said the Asia-Pacific region is a key focus for Zendesk with paid customer accounts growing by over 35% year-over-year. The company picked the Philippines as its regional customer experience hub to access the local pool of highly skilled technical talent with its strong English-language ability. Zendesk first opened its offices in Manila in 2014 with a team focused on sales, support and presales. The Zendesk Manila office measures over 2,200 square meters.

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