BPO spending to reach USD300bn this year – IDC
An IDC report, dubbed Worldwide Semiannual IT Spending Guide: Industry and Company Size, estimates that more than USD300bn will be spent on business process outsourcing (BPO) and business consulting services this year. The same report projected a total of USD4tr worldwide overall spending on information and communications technology. It further disclosed that the explosive growth of smart phones in recent years will gobble up the largest proportion – about USD1.5tr – of the spending in the consumer market. Mobile phones will be the largest segment of technology spending at nearly USD500bn followed by mobile data and mobile voice at more than USD400bn each.