Cebu prepared to lose voice clients to neighboring cities

The Cebu Educational Development for Information Technology (Cedfit) stressed that Cebu is not threatened by losing some voice investments to neighboring provinces that are actively promoting their BPO appeal. According to Cedfit managing director Wilfredo Sa-a Jr, Cebu is now increasingly attracting higher value services investments, which means that the province’s BPO industry will not be unduly threatened if neighboring provinces and cities are able to capture a share of the multi-billion dollar voice outsourcing market. Earlier, economist Bernardo Villegas had warned Cebu’s BPO sector should not to be complacent as Cebu’s appeal as BPO investment destination is starting to weaken because of degrading infrastructure.