Collective Solution names new global operations EVP

Business process outsourcing (BPO) services provider Collective Solution has named Thomas Nusspickel as executive vice president of global operations. Nusspickel, who was SVP of operations at an industry-leading collection agency, joined Collective Solution as of 1 September. Collective Solution CEO Sanie Cabangcala said Nusspickel will bring with him an impressive and well-rounded career in managing call centers and collection portfolios. For his part, Nusspickel said he looks forward to expanding the company’s presence in Texas and further enhancing its third-party collections operations. Collective Solution has call centers in the Philippines and Honduras.