IBM signs USD52m IT outsourcing deal

IBM has signed a seven-year, EUR46m (USD52m) technology outsourcing contract with global cosmetics firm Oriflame. The deal calls for IBM to handle Oriflame’s IT and financial operational services. IBM will focus on customer focus, productivity and automation to its technology and internal processes to support the continued digital business transformation of Oriflame in the areas of IT and finance. The new partnership will cover the entire Oriflame group, beginning in September 2016 and fully implemented by the end of 2017. Headquartered in the US, IBM is one of the top business process outsourcing (BPO) companies in the Philippines.