Small Philippine BPO firms eye alliance

An alliance among small business process outsourcing (BPO) companies in the Philippines will help ensure the survival of these firms against bigger foreign outsourcing companies. This was the pronouncement of Michael Cubos, founder of call center firm Performance 360 Global Services. Cubos founded Performance 360 Global Network, a group of small call center firms initially in Cebu, Davao and Dumaguete. Cubos said the alliance will allow small BPO players to help each other, back excess jobs from other members in the group, and survive the competition. The network currently has five member firms.

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