News » TeleTech changes name to TTEC

TeleTech changes name to TTEC

teletech office

Global customer experience firm TeleTech Holdings has changed its name to TTEC, a move that it said will make it easier for clients to understand how its capabilities integrate together. TTEC will still operate its four business segments – Customer Strategy Services, Customer Technology Services, Customer Growth Services, and Customer Management Services. TTEC Chairman and CEO Ken Tuchman said the old name limited the perception and understanding of the company’s full capabilities, potential, and value. TTEC, he said, is uniquely positioned to respond to growing market demand by combining service design, strategic consulting, technology platforms and operations excellence.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.