TeleTech opens new location in Texas

TeleTech has recently opened a new customer engagement center in Temple, Texas, to further expand its proprietary end-to-end Humanify™ Customer Engagement as a Service offering. With the opening of the new location, TeleTech is now hiring healthcare-focused customer experience associates and licensed insurance agents, the company said in a statement. Martin DeGhetto, chief operating officer at TeleTech, said the company is looking for candidates who have empathy, compassion, and a strong work ethic to build the team in the local market. Founded in 1982, TeleTech has more than 48,000 employees in different contact centers and facilities around the world, including 18 delivery centers in the Philippines.